Tasks can be created in M.S. Outlook and either dragged from Outlook to a position in your tree or exported from Outlook. To export a task from Outlook open the Tools menu then click on KW and select either-
Add reference to KW. This will create a pointer to the task within Outlook and open the task inside Outlook when you activate it in KW.
Add content to KW. This will export all of the information within the task to KW. The task will open in KnowledgeWorkshop when it is activated.
A popup may appear in Outlook depending on your security settings stating " A program is trying to access information you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose No"
Check the box to allow access for one or more minutes
Click the "Yes" button.
A popup will appear in Outlook indicating that the item(s) are queued in KnowledgeWorkshop and another popup will appear in KnowledgeWorkshop when the import process has completed. The messages will appear as a new item(s) within the Unfiled Items folder of your tree (this may take a few minutes) from where you can drag it to an appropriate location.